1 Million users WhatsApp down

 

millions of users for over an hour down whats app

millions of users for over an hour down whats app . Update: Now fixed

WhatsApp users were unable to send messages and media files. Users were also unable to make WhatsApp audio and video calls

Highlights

Many users started facing issues with the WhatsApp mobile app and web at around 12:30 PM.

Downdetector pointed out that 69 per cent of users are facing issues with sending messages.

WhatsApp is now restored for users in India.

WhatsApp services have been restored after a brief outage. For nearly two hours, the app was down for millions of users in India and worldwide. During the outage, users could not send messages and use services like WhatsApp audio and video calls. Soon after WhatsApp users started reporting problems online, Meta issued a statement and said the service would be restored soon. However, the exact cause of the outage still remains unclear.

Why was WhatsApp down?

As mentioned, Meta is yet to clarify the cause of the outage. However, this is not the first time the platform has stopped working for millions of users.

Coincidentally, WhatsApp faced a major outage globally in October 2021. At that time, the company said that its services were down due to DNS failure. To put it simply, DNS translates human-readable texts (for instance Abhik or India Today) into raw computer-friendly codes and numeric IP addresses.

In technical terms, the company said last year, "Our engineering teams have learned that configuration changes on the backbone routers that coordinate network traffic between our data centres caused issues that interrupted this communication. This disruption to network traffic had a cascading effect on the way our data centres communicate, bringing our services to a halt".

Therefore, the current outage could stem from a similar DNS-related issue. More details from WhatsApp are awaited.

Is WhatsApp fully restored?

Some users may still face issues with WhatsApp while sending messages or media files. However, it will be fixed very soon.